What’s ‘normal’ these days? Things sure have changed over the last year and a half! At EcoSmart Shades, we’ve seen it all… supply chain disruptions, staffing difficulties, even a mandatory closure last Spring. We know we’re not alone. It’s been an adjustment period for everyone!
Some things have returned to ‘normal’. Others… not so much. Just know that we continue to plug away, working harder and smarter than ever to deliver your handcrafted custom shades no matter the obstacles put in front of us! And you – our incredibly loyal customers – have continued to support our small family business with your purchases and your remarkable patience throughout these trying times. We can’t thank you enough for that!
Currently, the production time for new orders is running at about 5 weeks. Our goal? Handcrafting each and every beautiful custom shade order in 7-10 business days, just like the ‘good ol’ days’ (don’t those seem so long ago??) And like everything we do, when we put our minds to it, we will make it happen! It’s just going to take a little more time and (you guessed it) a little extra patience.
Need to order shades now and don’t mind waiting longer than normal? Fantastic! Debating whether to seek a faster delivery time elsewhere? Hmmm… could you do us a favor? Get in touch and let us tell you a little about what makes us different. Our customer service, our quality, and our commitment to you is unmatched, and we believe you’ll see right away why a little extra waiting is more than worthwhile for truly outstanding shades and spectacular service that will benefit you for years and years to come!
Thank you again for your support, especially in these most unusual of times. We are nothing without you, and it’s been our genuine pleasure to come through for you to the absolute best of our ability!