Hey, look… our customers love us almost as much as we love them! Seriously, we strive to always treat people as we would want to be treated. We give each customer our undivided, personal attention. We build our EcoSmart Shades using only top-of-the-line components and unwavering attention to detail. And as a small company, we’re able to quickly provide expert answers to any questions, because everything we do takes place right here in our Vermont facility.

It’s our great pleasure to apply these values and use our unique advantages to create a customer experience that’s second to none, and nothing could be more gratifying than when members of our EcoSmart family validate that we’ve been able to do so!

Ecosmart Customer Reviews

Based on 145 reviews
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  1. JW

    [Google Review] The ecosmart 2 shades are beautiful, customer service is very friendly and the order was timely. However, installation was not as easy as “ snapping “ the shade into the hardware. I ordered 4 shades and the first two snapped in fairly well. But the last two took hours of trying to figure out what I did wrong. I looked at the videos multiple times, but the hardware on the videos is different from the hardware I received. After several hours over a courses of three days I asked my husband to stabilize one side of the 33 inch shade while I pushed HARD toward the wall, one side finally snapped in, then the other. By looking at the videos and reading the instructions, I thought I needed to push toward the window and slightly up to get the “snap”. But the hardware is so tight that I recommend simply pushing toward the window. I am not sure if I will buy more of these unless they find more user friendly hardware.