What can you expect when you use our website or order our products? Well, aside from knowing you’ll get fantastic service and extraordinary custom window shades, you might want to keep a few other things in mind…
First, let’s cover some basics right upfront (see the official Terms, below, for more details).
- Production completion and shipping times may vary. At present, expected order completion time is approximately 5 weeks.
- All sales are final. As each product is customized to your exact specifications, we cannot accept returns or provide refunds.
- Colors display differently on different computer monitors. Please order free samples to evaluate fabric colors.
- Sample colors may vary slightly from the final product, as dye lot differences are to be expected with any colored fabric.
- Notwithstanding the above, we offer some of the best warranties in the business. Please visit the links below for more info.
OK, now on to the legal stuff. Yes, even a small, friendly company like EcoSmart Shades needs to let the lawyers do the talking somtimes. 😉