Hey, look… our customers love us almost as much as we love them! Seriously, we strive to always treat people as we would want to be treated. We give each customer our undivided, personal attention. We build our EcoSmart Shades using only top-of-the-line components and unwavering attention to detail. And as a small company, we’re able to quickly provide expert answers to any questions, because everything we do takes place right here in our Vermont facility.

It’s our great pleasure to apply these values and use our unique advantages to create a customer experience that’s second to none, and nothing could be more gratifying than when members of our EcoSmart family validate that we’ve been able to do so!

Ecosmart Customer Reviews

Based on 155 reviews
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1-10 of 155 reviews
  1. [Google Review] Awesome product, easy to install. It was a nice to receive everything needed at once, took about 15 min per window to install. Quality product!

  2. [Google Review] you never know what you’re going to get when you order something over the internet and I am thrilled to say that EcoSmart exceeded my expectations. first off everything is made in the USA so no crummy knock offs w/inferior fabrication. package was robust, plenty of padding, no extra or missing parts, simple installation and works just like i wanted. communication with the factory was always pleasant and you could tell that they care. highly recommend.

  3. [Google Review] When making a purchase I always seek products made in the USA and my search led me to EcoSmart Shades. It was a lucky find! Not only are the shades of superior quality and sooooo easy to install, their customer service is excellent. I had entered measurements incorrectly and while as a custom order the set couldn’t be returned, they responded immediately. After I placed the order with the correct size, they expedited the order and I had it within a couple of days! From this small business owner’s point of view, EcoSmart Shades is a quality company with a top notch product, great employees and service.

  4. [Google Review] I can’t believe they still had records from when we had ordered our original blinds. They were able to reproduce the same blind, even though it was five years later.

  5. [Google Review] What a great company and great product. I originally purchased cordless shades 20 years ago. They were still working but we were remodeling the bedroom and thought we would get new shades. Working with Michelle, I placed my order and thought it would take 3 weeks to receive them. I was very surprised when they shipped the next week. We are very happy with all the improvements they made to the cordless shades, tracks and magnetic hold down. . The quality is still there so I should not have to replace these again.

  6. [Google Review] High quality product made in the USA. Customer service is fabulously responsive. Instructions could be a little clearer but they are there to help resolve any questions. Couldn’t ask for more.

  7. [Google Review] We replaced our double honeycomb shades which were purchased in 2000. These shades are a HUGE improvement with the continuous cord loop as they raise and lower so easily. We received them 10 days after ordering!! We will be replacing our other double honeycomb shades in the near future.

  8. [Google Review] I absolutely love my new shades from EcoSmart. They fit perfectly and arrived quicker than I expected. Also, their customer service is the best. Michelle contacted me about potentially changing from the standard cord to the continuous cord loop due to the width of one of my shades and I am so glad she did because they work so much better than other shades I have. I’ve already placed another order for more shades. I highly recommend EcoSmart Shades!

  9. [Google Review] These shades look great! They were easy to install and seem to be very well constructed. We bought five shades for a rental apartment, for room darkening primarily, but are confident they will help mute traffic noise and hopefully conserve energy at the same time. We are very happy with our purchase!

  10. [Google Review] On 5/28/2023 I placed an order and received the shades on 6/03/2023. I had expected my order to take 3 weeks but was sent an email to tell me they were in production a few days after they received my online order and in 1 weeks time even with the Memorial Day holiday they were delivered! I am really impressed with them as well as the outstanding customer service that I received from Michelle before and after placing my order. EcoSmart Shades is a fantastic company to deal with for their quality product, discount deals, customer service and order response time. You won’t be disappointed if you choose to place an order.