Shipping Policies

EcoSmart Shades Shipping Terms

Revised January 12, 2024

General Shipping Policies

We offer FREE SHIPPING for all new residential shade orders within the Continental USA, and for ALL fabric samples.
For new residential shade orders outside the Continental USA, and for commercial shade orders, we charge as described below.
Shipping charges for new orders – if any – are invoiced separately upon order completion and payable prior to shipment.
Shipping costs for parts or repairs – if any – are described in our Warranty Terms.
We are happy to provide a shipping cost estimate, when applicable. Simply email [email protected].
Order completion times are estimated on the product ordering pages, but may vary. Please email [email protected] for a current time estimate.
When your order has shipped, we will send you an email with the UPS (or other) tracking information.

U.S.A. Shipping POLICIES

We offer FREE SHIPPING within the Continental USA for all new residential shade orders.
Most orders shipped within the contiguous United States are shipped via UPS Ground.
Residential orders shipped to Alaska or Hawaii, and all U.S.A. commercial orders, are charged actual shipping costs.
We do not charge a packaging or handling fee for domestic orders.

INTERNATIONAL Shipping POLICIES

We ship all over the world!
Most international orders are shipped via UPS.
Delivery times may vary, but are typically 1 -2 weeks for international orders.
We charge actual shipping costs for international orders, plus a $50 international handling fee due to the special requirements of shipping overseas.
The $50 handling fee is waived for Canadian customers.
Customs duties/taxes/fees are the responsibility of the customer and are collected by the shipping company prior to delivery.