Shipping Policies

Not only do we ship all over the world… we offer FREE SHIPPING in the Continental U.S.A.! Imagine gorgeous shades, customized to your specifications and delivered right to your doorstep, no matter where you are!

EcoSmart Shades Shipping Terms

Revised February 13, 2021

General Shipping Policies

  • We offer FREE SHIPPING for all new shade orders within the Continental USA, and for ALL fabric samples.
  • For new shade orders outside the Continental USA, we charge as described below.
  • Shipping charges for new orders – if any – are invoiced separately upon order completion.
  • Shipping costs for parts or repairs – if any – are described in our Standard Warranty or International Warranty.
  • We are happy to provide a shipping cost estimate. Simply email [email protected].
  • Completion/delivery times may vary. Please email [email protected] for a current time estimate.
  • When your order has shipped, we will send you an email with the UPS (or other) tracking information.

U.S.A. Shipping POLICIES

  • We offer FREE SHIPPING within the Continental USA for all new shade orders.
  • Most orders shipped within the contiguous United States are shipped via UPS Ground.
  • Orders shipped to Alaska or Hawaii are charged only the actual shipping costs.
  • We do not charge a packaging or handling fee for domestic orders.

INTERNATIONAL Shipping POLICIES

  • We ship all over the world!
  • Most international orders are shipped via UPS.
  • Delivery times may vary, but are typically 1 -2 weeks for international orders.
  • We charge actual shipping costs (invoiced separately) for international orders.
  • We charge a $50 international handling fee due to the special requirements of shipping overseas.
  • The $50 handling fee is waived for Canadian customers.
  • Customs duties/taxes/fees are the responsibility of the customer and are collected by the shipping company prior to delivery.