Hey, look… our customers love us almost as much as we love them! Seriously, we strive to always treat people as we would want to be treated. We give each customer our undivided, personal attention. We build our EcoSmart Shades using only top-of-the-line components and unwavering attention to detail. And as a small company, we’re able to quickly provide expert answers to any questions, because everything we do takes place right here in our Vermont facility.

It’s our great pleasure to apply these values and use our unique advantages to create a customer experience that’s second to none, and nothing could be more gratifying than when members of our EcoSmart family validate that we’ve been able to do so!

Ecosmart Customer Reviews

5.0
Based on 145 reviews
5 star
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1-10 of 144 reviews
  1. RH

    [Google Review] We searched Google, found EcoSmart and read the reviews. I’d like to add my appreciation for a small business that delivers great quality products that fit right and will last a long time. We are very happy with our purchase and their service.

  2. [Google Review] I did a lot of research because this is the first time I’d ordered and installed shades on my own. I got some in a previous house, but a professional measured all the windows and helped me select. This time, I wanted to try it on my own and needed a large shade for my bedroom to block out light, help with energy efficiency, and prevent my dogs from jumping on the window with the top-down, bottom-up manual feature. I also didn’t want exposed strings. At first I was skeptical about buying from EcoSmart because they were one of the first companies that popped up in my Google search, which doesn’t always equate to quality. This time it did. I ordered 10 samples and they arrived quickly and all looked great—it was difficult to choose the best for my room. I measured and remeasured my window, worried that I’d get the measurements slightly wrong and the shade wouldn’t fit. This happened with the curtains I was using—they were too short. But a few weeks after ordering, I got the shade in the mail. It was well packed and the instructions were good. It took me about 30 minutes to install because I had to adjust one of the brackets several times, but I made it work, and they look and function great. The only downside is that the prices went up a good amount between the time I started shopping and when I ordered, but regardless, this seems to be a case of “you get what you pay for”, and I’ll likely buy from EcoSmart for my other windows. Before and after photos pictured, with the absurdly short curtains I got off Amazon.

  3. [Google Review] Great business that provides shades of all types for all kinds of windows . The cellular shades they sent me were cut perfectly , operate well, fit well , easy to install , and fit a uniques side widow . they are affordable and are shipped quickly .

  4. [Google Review] I received an excellent product, and excellent customer service for a price that beat my local shade store by thousands of dollars. I’m ordering more shades for additional rooms. Highly recommend.

  5. [Google Review] High quality shades. Easy to measure and install.

  6. [Google Review] I appreciated the direct service from actual individuals with names, who responded to my questions about the availability of side rails (they are looking for a new supplier but pointed me to helpful resources to add side rails myself) and the availability of fabric lines that were being discontinued (they were able to fill an order for me from remaining stock of discontinued lines). I’m pleased with the quality of the double-cell room darkening shades I ordered. Everything shows the influence of actual human beings who want satisfied customers, down to the very sturdy packaging for shipping, ensuring no damage en route. I was able to complete installation of the two shades I ordered, working carefully, in under two hours. (If you have a staff member create the order for you, as opposed to ordering directly from the website, do be careful to confirm all the final measurements. I needed to correct a stray digit.)

  7. [Google Review] We have just completed our third winter with EcoSmart shades throughout our home in western Michigan. I waited to write this review, although our experience with them was great right from the beginning. Knowledgeable, friendly, accommodating. They sent out samples so we could choose from hands-on materials, and worked with us to custom fit the shades. Now, three years later, the shades are still in great shape, work perfectly, and make a huge difference in the temperature and comfort level of our home.

  8. [Google Review] Website was easy to use, service was spectacular and personalized. Easy to choose our exact specifications from a broad range of options that did not feel overwhelming. Product arrived in a timely manner for a custom order, easy to install, and is precisely what was ordered! This all originated from a older shade (much older) dying on us, and their support team made finding what we needed very simple. Would use again for any shade in the house.

  9. [Google Review] I am very happy with the blackout shades I bought for my living room windows. They were easy to install and work great!

  10. [Google Review] The blackout shades are amazing for keeping cold out in winter, and keeping heat out in the summer. Plus, I’m buying local!