What’s ‘normal’ these days? Things sure have changed over the last year and a half! At EcoSmart Shades, we’ve seen it all… supply chain disruptions, staffing difficulties, even a mandatory closure last Spring. We know we’re not alone. It’s been an adjustment period for everyone!
Not everything is completely back to ‘normal’, but many things around here are getting there! We’re continuing to chip away at the backlog our incredibly loyal customers have created for us (thank you so much for your patience during these trying times!) and our production schedule is steadily moving in the right direction.
Currently, our production time for new orders is running at about 20 business days. Our goal? Handcrafting each and every beautiful custom shade order in 7-10 business days, just like the ‘good ol’ days’ (don’t those seem so long ago??) And like everything we do, when we put our minds to it, we will make it happen! Be sure to check back periodically and view the progress we’re making. After all, YOU are the reason for all of our efforts and you should be the first to see the results!
Need to order shades now and don’t mind waiting just a tad longer than normal? Fantastic! Debating whether to seek a faster delivery time elsewhere? Hmmm… could you do us a favor? Get in touch and let us tell you a little about what makes us different. Our customer service, our quality, and our commitment to you is unmatched, and we believe you’ll see right away why a little extra waiting is more than worthwhile for truly outstanding shades and spectacular service that will benefit you for years and years to come!
Thank you so much to everyone who has supported our small family business, especially in these most unusual of times. We are nothing without you, and it’s been our genuine pleasure to come through for you!